ACCU-CHEK® Insulin Delivery Systems

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For Healthcare Professionals

This section contains information specifically for healthcare professionals that have an interest in Diabetes. To access this area you must be registered on this site and be logged in.

Services for Professionals

Under 18?

This section is for under 18's and contains a great interactive tool to help you and your family learn more about diabetes.

Managing Diabetes

- The interactive web tool for children and families. It may be helpful to look at this section with your parents at first.

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Product FAQs

Infusion Sets

  • Are there disadvantages associated with steel needle sets?
    Thousands of patients worldwide actually prefer steel needle sets. Unlike with soft cannula sets, the risk of a steel needle set becoming crimped under the skin and disrupting insulin infusion is effectively none. The needle is just as comfortable to wear as a soft cannula. According to ACCU-CHEK Rapid-D Link users, it's just a matter of getting used to it. Nickel, which is used in a very low concentration in the stainless steel needle, may be responsible in rare cases for an allergic reaction; a switch to a soft cannula infusion set may help to overcome this issue.

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  • Do infusion sets contain softening agents?
    A number of consumer products and surface materials contain softening agents, so called plasticizers, to make the material softer. Such materials are known to provoke allergic reaction or even carcinogenic. The softening agents are mainly used in PVC. Because ACCU-CHEK Infusion Sets are free of PVC we can exclude the content of softening agents, especially DEHP [ di(2-ethylhexyl)-phthalate ] and DBP [ dibutyl-phthalate ].

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  • Does it hurt to wear an infusion set?
    While there may be an occasional "pinch" when inserting the set, many people find inserting infusion sets more comfortable than giving injections. Once the set is under the skin it is so comfortable that most people forget that they're wearing it.

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  • How often do I need to change my infusion site?
    In order to help keep sites free of infection, we recommend that sites be changed at least every 48 hours for steel needle sets and every 72 hours for soft cannula sets. It is important to always test your blood glucose level 1-3 hours after inserting a new set, to make sure that it's functioning properly.

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  • My infusion site sometimes hurts. What can I do?
    Pain at the infusion site may be a sign that you are using a set which does not penetrate at the right depth for you (this can especially affect children or thin users). If you're using an ACCU-CHEK TenderLink, try adjusting the angle of insertion. For 90° insertion sets, talk to you physician about the possibility of switching to a different needle or cannula length.

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  • My lifestyle is active – always on the go. Can I still enjoy all my favorite activities with the pump?
    The disconnectable sets from the makers of ACCU-CHEK products allow you the freedom to disconnect from your pump altogether for the duration or your activity. Talk to your physician about time off the pump for sports or an occasional day at the beach.

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  • My set doesn't stick as well during the summer. How can I fasten it better?
    Water sports and heavy sweating can affect the infusion set's adhesive pad – try using an extra water-permeable adhesive patch (like Tegaderm™ or Opsite™ IV3000™) to give your site extra security. Sandwich technique: Cleanse the skin using an adhesive wipe, allow to dry, apply a sterile dressing, insert the set into the dressing, cover the set with another sterile dressing to "sandwich" the infusion set.

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  • What about allergies?
    The use of hypoallergenic materials is a high priority for Roche. Our infusion sets are latex- and PVC-free and glues and solvents are used as little as possible. The adhesive tape is also specially designed to allow the skin underneath it to breathe. However, allergic reactions can never fully be ruled out. Sometimes they develop suddenly, even if you have used the same product for years. If an allergic reaction should occur, ask your physician about products that can help you continue a comfortable therapy.

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  • Which pump does my set fit on?
    The ACCU-CHEK infusion sets offer a lure-lock connection that meets international standards and is widely used in medical engineering. Our sets fit on all Disetronic pumps as well as on all other pumps that meet the same standard.

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Insertion Devices


Couple with dogsDiscreet Pump Therapy

ACCU-CHEK insulin pump carrying cases and skins allow you to wear your pump in a variety of locations.

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ACCU-CHEK products, diabetes management and events.

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ACCU-CHEK Insulin pump skins can give your pump a unique look.

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